1. DELIVERY POLICY
inVINcible.wine delivers nationwide and offers free delivery on orders over R850 (unless otherwise stated in promotional Terms & Conditions). Our standard delivery charges and policies are outlined below. Please note that time frames are an estimate only and are not intended to be binding.
Nationwide (excluding Farms, Embassies, Game Lodges & Private Nature Reserves)
- Wine is shipped to the address supplied
- Delivery time is 3-10 working days from the dispatch date.
- Delivery charged at R150 for less than 12 bottles & R75 per 6 bottles thereafter. Free Shipping for orders of R850 or more.
- Courier Collection & dispatch are;
- Monday to Friday;
- No collections are facilitated on weekends
Available upon request contact hello@inVINcible.wine or calling us on +27 (0)21 204 5500.
1.1 Delivery of Products as per confirmed orders will be made to the nominated address set out on your order. Delivery cannot be made to a P.O. Box.
1.2 Deliveries to Embassies, Farms and Game Lodges are subject to a delivery surcharge. (Price on application)
1.3 If your specified delivery address is within our designated delivery areas, we will endeavour to deliver Products within 3-7 (three-to-seven) working days from confirmation of payment or such other period as stipulated in our confirmation email. Delivery will usually occur on Business Days during business hours. All such arranged times are estimates only, and you should not rely on such times. We will not be liable for failing to deliver at the pre-arranged time.
1.4 All deliveries made will be by courier directly to your nominated address unless otherwise stated in our confirmation of the order. Unless a delay in delivery is agreed between us in writing, you agree that delivery of all Products ordered may commence immediately.
1.5 You agree to accept delivery and make payment for the ordered Products delivered to you, notwithstanding that we are unable for any reason to deliver to you all of the Products ordered. We will notify you if we are unable to deliver any Products ordered as soon as we become aware thereof and in such case, we will fully refund you the purchase price paid for such undelivered items within 30 days of such notice.
1.6 All Products delivered must, if accepted by you, be signed for by you on delivery. If no one is available at the nominated address when delivery is attempted, the Products will be retained by the courier, in which case notification of the attempted delivery will be given. Should the Products ordered be returned to our premises, any further delivery attempts will also be at your cost. We are entitled to assume that anyone other than yourself who receives delivery of the Products at the specified delivery address is authorised to accept delivery on your behalf.
1.7 On delivery to your nominated address you shall be entitled to examine the Products to ascertain whether you are satisfied that the Products are of the type and quality reasonably contemplated on placing your order and complies with the description provided therefore on the Website.
1.8 If the delivery contains a larger quantity of Products than was ordered, or consist of some of the Products ordered together with Products not ordered, you may reject delivery of all Products, or accept the delivery of all Products and pay the purchase price for the additional/incorrect Products or accept delivery of the correct Products and reject the incorrect Products.
1.9 Please note that all delivered orders are packed into custom made corrugated cardboard cartons for additional protection as required by the terms & conditions of our courier partner.
1.10 inVINcible.wine will not be liable for any loss occasioned by any delay in the delivery of any order, nor for any loss, damage or misplacement of any Products ordered after delivery has been made to your nominated delivery address.
1.11 Please note that while we are proud to offer free delivery where possible, delivery charges will be charged for specific specials, such as Buy-a-Case Get-a-Case, Black Friday or Cyber Monday.
1.12 Products are only insured by us up to the point of delivery. Risk in and to the Products will transfer to you upon completion of delivery at your nominated delivery address.